Contact Us

We would be more than happy to show you around our Cheltenham nursery and answer your questions. Visits can be booked through our nursery website, you can call 01242 525374 or even just pop in.

Yes, we want to be able to provide extended childcare hours for our families. We offer an early start at 7.30am and late collection at 6.30pm. These can be booked as part of your weekly sessions or on an ad hoc basis.

In line with statutory requirements the following staff to child ratios apply:
- 0-1 years is 1 member of staff for every 3 children.
- 1-2 years is 1 member of staff for every 3 children.
- 2-3 years is 1 member of staff for every 4 children.
- 3-5 years is 1 member of staff for every 8 children.

Yes, every child is offered a setting in sessions which takes place two weeks before their start date. Children will normally attend between 2-4 settling in sessions depending on their age. The initial settling in session is where you will stay with your child and spend time together to meet the staff and discuss your child's needs and routine. The length of the following settling in sessions will depend on their age, booking pattern and how they adapt to nursery and will be discussed with you prior to arranging suitable dates together.

Yes, every 3 and 4 year old child can claim 15 hours of funded nursery education (increasing to 30 hours if you are eligible) from the term after their third birthday. Some 2 year old children may also be eligible for 15 hours of funded nursery education, this is based on a criteria list. For further information parents can call and we will be happy to discuss how funded childcare is applied at our nursery in Cheltenham.

Yes, we are registered to accept payments through the Tax Free Childcare Scheme, for more information on how the Tax Free Childcare Scheme supports families visit Childcare Choices.

No, you don't pay extra for meals and snacks, these are all inclusive within the fees. We provide a healthy menu offering breakfast, lunch, afternoon snack and tea. If your child has a specific dietary requirement or is a 'fussy' eater our staff will work with you to ensure your child's needs are met. Unfortunately due to allergies within the nursery we are unable to accept food or packed lunches to be brought into the nursery instead of our menu.

Also included in our nursery fees are nappies, wet wipes, nappy creams. Cows milk will be provided for children over the age of 1 year but we do ask that parents provide any formula milk required throughout the day.

Yes, we have a car park at the rear of the nursery for parents access. There is a pushchair storage cupboard if you wish to leave your pushchairs or car seats at nursery during the day.

Yes, We offer the following discounts:
- 10% NHS employee discount.
- Discounted daily rate for full time places.
- 10% Sibling discount for the youngest child, please note this will not
apply if the older child is in receipt of Government Funded Hours.